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Testimonials

    Jun 21, 2016
    Heading: Customer Feedback Survey-2015

    Details:

    Customer Feedback Survey-2015

    PBR Laboratories, its staff and services were rated as follows during the past year (2015):

    1. Overall satisfaction with the quality of service at PBR Laboratories: 

         Rated Very Good to Excellent: Year 2015 - 100%

                                                          Year 2014 - ≥95%

                                                           Average last five years - ≥ 98.5%

    2. PBR’s turn-around-time: 

        Rated Good to Excellent: Year 2015 - 100%

                                                 Year 2014 - 100%

                                                Average last five years -100%

    3. Professional and technical competence of PBR staff: 

       Rated Good to Excellent: Year 2015 - 100%

                                               Year 2014 – 100%

                                               Average last five years -100%





     

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