Receiving a failed water test result can create uncertainty.

The first question most operators ask is: “What do we do next?”

Whether the result involves Escherichia coli (E. coli), Total Coliforms, Biochemical Oxygen Demand (BOD), Chemical Oxygen Demand (COD), nutrients, or water chemistry parameters, understanding the result and determining the appropriate response is critical.

A failed result does not automatically indicate a crisis.

However, it should trigger a review of the system, operating conditions, sampling information, and historical data. PBR Laboratories helps clients understand results and determine appropriate next steps—not simply receive a report.

WHAT IS A FAILED WATER TEST?

A failed water test generally means that a result:

  • Exceeds a guideline
  • Exceeds a permit requirement
  • Exceeds an internal specification
  • Indicates contamination
  • Suggests treatment performance issues
  • Requires further investigation

The significance depends on: What was tested | Water type | Intended use | Historical results | Applicable requirements

STEP 1: REVIEW THE RESULT CAREFULLY

Before taking action, confirm:

What Parameter Failed?

Examples: Escherichia coli (E. coli) | Total Coliforms | Biochemical Oxygen Demand (BOD) | Chemical Oxygen Demand (COD) | Nutrients | Metals | pH | Turbidity

What Was The Result?

Review: Units | Reporting limits | Sample location | Sample date | Historical trends

Is This The First Occurrence?

A single result may require a different response than a recurring issue.

STEP 2: REVIEW SAMPLE COLLECTION INFORMATION

Not every unexpected result indicates a system problem.

Review:

Sampling Location

Was the sample collected from the correct location?

Sample Handling

Were holding times maintained?

Sample Preservation

Were preservation requirements followed?

Sampling Technique

Were proper collection procedures used?

Sampling issues can occasionally influence results and should be ruled out before larger conclusions are made.

STEP 3: DETERMINE WHAT THE RESULT MAY INDICATE

Positive Escherichia coli (E. coli)

May indicate: Potential fecal contamination | Source water impacts | Distribution system issues | Treatment concerns

Typical Next Steps: Review operational conditions | Conduct follow-up testing | Investigate potential contamination sources

Positive Total Coliform Results

May indicate: Distribution system concerns | Biofilm development | Environmental influences | Water quality changes

Typical Next Steps: Review system conditions | Conduct follow-up monitoring | Evaluate historical trends

Elevated Biochemical Oxygen Demand (BOD)

May indicate: Increased organic loading | Treatment performance issues | Process changes

Typical Next Steps: Review treatment operations | Evaluate process changes | Conduct trend analysis

Elevated Chemical Oxygen Demand (COD)

May indicate: Increased wastewater strength | Production impacts | Chemical inputs

Typical Next Steps: Review wastewater sources | Assess treatment performance | Evaluate operational changes

Elevated Nutrients

May indicate: Source water impacts | Agricultural influences | Wastewater treatment concerns

Typical Next Steps: Investigate contributing sources | Review treatment processes | Increase monitoring frequency if necessary

Water Chemistry Exceedances

May indicate: Treatment performance concerns | Source water changes | Operational issues

Typical Next Steps: Review treatment operations | Compare historical data | Confirm results through additional testing

STEP 4: REVIEW HISTORICAL DATA

One result rarely tells the entire story.

Historical data helps determine:

  • Is The Result Trending Upward?
  • Is This A One-Time Event?
  • Is The Issue Seasonal?
  • Has The Same Issue Occurred Previously?

Trend analysis often provides more insight than a single sample result.

STEP 5: EVALUATE OPERATIONAL CONDITIONS

Review what was happening when the sample was collected. Examples include:

Treatment Changes
Equipment Maintenance
Operational Upsets
Weather Events
High Flow Conditions
Production Changes
Distribution System Work

These factors may help explain unexpected results.

STEP 6: DETERMINE IF FOLLOW-UP TESTING IS REQUIRED

Follow-up testing may help:

  • Confirm results
  • Evaluate trends
  • Identify contamination sources
  • Assess corrective actions
  • Verify treatment effectiveness

The scope of follow-up testing depends on the parameter and monitoring objectives.

COMMON WATER TEST FAILURES AND WHAT THEY MAY MEAN

Result Possible Cause Potential Next Step
Positive E. coli Fecal contamination Follow-up investigation
Positive Total Coliforms System changes Additional monitoring
Elevated BOD Organic loading Treatment review
Elevated COD Wastewater strength Process review
Elevated Nutrients Source impacts Source investigation
Water Chemistry Exceedance Treatment concerns Operational review

COMMON MISTAKES AFTER A FAILED WATER TEST

  • Ignoring Historical Data: Trend information is often critical.
  • Assuming One Result Explains Everything: Additional information is usually required.
  • Delaying Investigation: Early investigation may help prevent larger issues.
  • Focusing Only On Compliance: Results should also be evaluated from an operational perspective.
  • Failing To Review Sampling Procedures: Sampling conditions should always be verified.

WHAT DECISIONS DOES A FAILED WATER TEST SUPPORT?

Corrective Actions: Determine whether operational changes are necessary.
Treatment Optimization: Evaluate treatment effectiveness.
Compliance Response: Address permit or regulatory requirements.
Infrastructure Assessments: Investigate potential system issues.
Risk Management: Identify and reduce future risks.

WHY UNDERSTANDING RESULTS MATTERS

Laboratory reports provide data. Decision-making requires interpretation.

Understanding why a result occurred is often more valuable than simply knowing that it occurred.

Organizations that investigate failed results effectively are often better positioned to:

  • Protect public health
  • Improve treatment performance
  • Reduce operational risk
  • Support compliance objectives
  • Prevent recurring issues

FAQ

A result that exceeds a guideline, specification, permit limit, or monitoring objective.

No. The significance depends on the parameter, water source, intended use, and historical data.

Follow-up testing is often beneficial but depends on the situation and monitoring objectives.

The result itself, sample information, historical data, and operating conditions.

They help determine whether the result is isolated or part of a larger pattern.

Yes. PBR helps clients understand results and determine appropriate next steps.

Received a Failed Water Test Result?

PBR Laboratories provides microbiological water testing, potable water testing, wastewater testing, water chemistry analysis, environmental water testing, and decision-focused laboratory support throughout Alberta, Western Canada, and Canada.

Contact PBR to discuss results, follow-up testing strategies, monitoring programs, and corrective action planning.

Contact PBR Laboratories

Choose PBR – Because Precision Matters, Defining Excellence in Laboratory Services Since 1984.